Theatres EPOS - Features and Benefits
Complete EPOS System
Fully customised to your business needs, designed for theatres.
- Touch screen counter tills
- Interval drinks functionality
- Orders sent directly to your bar
- Lightning fast interface
Optimise Customer Service
Our EPOS system is packed full of integrations and features designed to improve customer experience.
- Branded app for customers
- Order to seat functionality
- Add on handheld tablets
- Easily add new products and promotions
Your management tasks, covered
Gain an end to end view of your operation from staff and stock to profits.
- Real time cloud reporting
- Inventory control
- Edit menus, item costs and special offers
- Advanced management features
Our Theatre Clients
Battersea Arts Centre
7 x Epos Terminals | Integrated Card Terminals | Cloud Back Office
Kings Cross Theatre
13 x Epos Terminals | Tablet Ordering | Cloud Back Office | Omni Directional Barcode Scanner
Tamworth Assembly Rooms
3 x Epos Terminals | Integrated Card Terminals | Cloud Back Office
GARDIFF PAYMENTS - Expertly Handled
At Gardiff we pride ourselves on delivering a payment solution that works for all our customers, regardless of your industry and turnover. We work with several integrated payment providers to guarantee a scalable and flexible solution fit for your operation.
Customers choose Gardiff to leverage better rates, with rolling agreements and transparent pricing for your card terminals and e-commerce integrations.
- Next Day Settlement
- Transparent Pricing
- No Long Term Agreements
- Mobile Card Terminals
- ECommerce Payments
- POS Integrated
- Superfast Turnaround for New Business
- Set Up and Go
- Unrivalled Security
- The Latest Hardware Specifications
Honest, reliable and efficient. A great bunch of people. Ensured that the system ran smoothly throughout our event. We use Gardiff on both our sites, and for offsite events. They set up and took down quickly and promptly. Highly recommend.
With one of the biggest events in the UK, good support through the Formula 1 Grand Prix is invaluable. Gardiff support has always been both highly professional and friendly at all times. I am very grateful they are part of the wider Silverstone team.
Took the plunge of going to an EPOS system and chose Gardiff. Jordan provided me with a system fit for my restaurant. Naturally, when you are adding lots of variations and items things will be missed off and the super team, especially Karl, was always there to remedy any issues and talk me through what we needed to do. I cannot recommend Gardiff enough.
Gardiff have become a trusted partner in providing us with hardware and software services for 40 restaurants and takeaways. Their willingness to look at innovative ways to leverage technology to ensure we can continue to give our customers an exceptional consumer experience that truly differentiates us from our competition is essential to our current and future success of our business.
Manage your Business from Anywhere
Gardiff Cloud Solutions enable you to manage your business from anywhere. Suitable for single premise operations to nationwide multi-site corporations. See your sales, manage your stock and control your pricing remotely at any time from any device.
Our real-time Dashboards, Focused Reporting and Epos Management tools give you instant control of your business from your Desktop, Your Tablet or on the go with your Phone.Learn More
Case Study – Theatres
The Customer – Battersea Arts Centre
Battersea Arts Centre is a hub for creativity, based in the old Battersea Town Hall. They host a wide variety of drama shows, discussions and dance events. The theatre is home to the Scratch Bar – a sun streaked cafe by day that transforms into a buzzing bar at night, serving locally brewed craft beers, wines and cocktails.
Battersea Arts Centre were looking for a theatre EPOS system that would enable them to efficiently serve customers whilst maintaining control of the business. To do so, they needed the EPOS system to smoothly process the customer journey and orders through the onsite experience, both for ticket purchases and at their bar.
The system needed to be able to print tickets that had been purchased, and so they also needed to be able to have seating plans on the system for their different performance spaces.
One key feature the theatre was looking for was an interval drinks system, that would allow visitors to order drinks, food and snacks from their phones for an optimised service that would save time for both guests and theatre staff.
They were also looking for a cloud back office, so they would be able to view key sales data and create reports on any internet connected device – PC, tablet or phone. The theatre wanted the back office to feature a stock management system so they could easily keep track of inventory.
The Gardiff Solution
The Gardiff EPOS system is a reliable, intuitive, and robust EPOS solution in use by thousands of businesses across the country. The software is packed with features that will allow you to do what matters most: provide excellent customer service and grow your business. Designed for single and multisite businesses, the system enables your business to stay profitable long-term.
The client was shown how easy our theatre EPOS system is to use to provide quality customer service, not only at the till but with our interval drinks feature. This allows the preordering of drinks, food and snacks for half time at shows and performances. The branded app links seamlessly with the EPOS system, so all orders placed are automatically sent to the bar or kitchen printer for a fast turnaround and high customer satisfaction.
We showed the theatre how a seating plan can be created and accessed on the EPOS system for their various performance spaces, and how the system can be used for ticket purchase and automatic printing.
We also displayed the power of the online cloud back office, with tools that will provide in-depth reporting for the EPOS system. This allows Battersea Arts Centre to manage their various performance spaces and bar from one centralised back of house platform, including customer, staff and stock reporting.
Working with the team at Battersea Arts Centre, Gardiff provided initial project management, network implementation, EPOS equipment installation and on-site staff training.
We delivered our EPOS equipment (EPOS software, countertop terminals, printers, and cash drawers) and networked these, connecting them to Wi-fi. Our engineers are qualified to both install the equipment and train staff, providing flexibility for last minute menu changes, system configurations, and addressing final questions from stakeholders.
Our in-house support staff enabled the cloud back office and arranged access for the theatre’s management team.
The Customer Benefits from the Gardiff Solution
Battersea Art Centre’s decision to use a Gardiff theatre EPOS system has proven to be a success, leading to optimised customer service and maximised revenue. The interval drinks feature maximises sales through its simple and reliable ordering process, saving the theatre staff time as orders get sent straight to their bar.
Thanks to the cloud back office reporting, the management team are able to see valuable sales data across their sites. This allows them to respond to specific needs as they arise in the business as well as having the ability to tailor rewards and promotions.
Customer feedback and reviews have been extremely positive, especially for the staff customer service.
The Gardiff Factor
Real People, Real Quick, No Gimmicks
At Gardiff EPOS our mission is very simply to be available for all our customers, 365 days per year, go the extra mile to fulfil all the needs and ambitions of our customers and do everything possible to support your business with your Epos and Payment requirements.
A company that's always here for you
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- Telephone support you can count on