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Terms & Conditions

Terms and Conditions of Hire – Gardiff Epos Limited

All business is carried out subject to the following Terms and Conditions;

Terms and Conditions

Please read the following information carefully, as it forms the basis of our contract with you, and should be read in conjunction with our Conditions for Hire and Sale of products to Consumers and Business.

Payment Terms

Our payment terms are set out on the rental document, these terms and conditions must be complied with and we advise that, should any portion of your account become overdue for payment, the total account will become due on demand.

Please report any queries concerning your invoice(s), in writing, within 7 days


1.1 In these conditions the following words have the following meanings

“Contract” means a Supplier’s hire agreement in hard or soft copy format, or such other similar document which incorporates these conditions and made between the Customer and the Supplier for the hire of Hire Goods and/or the sale of Products;

“Customer” means the person, firm, company or other organisation hiring Hire Goods as stipulated on the Supplier’s hire agreement, in hard or soft copy format, or such other similar document;

“Set up fee”  means any advance payment required by the Supplier in relation to the Hire Goods which is to be held as security by the Supplier;

“Force Majeure” means any event outside a party’s reasonable control including but not limited to acts of God, war, flood, fire, labour disputes, strikes, sub-contractors, lock-outs, riots, civil commotion, malicious damage, explosion, terrorism, governmental actions and any other similar events;

“Hire Goods” means the equipment, software or device together ‘With any accessories specified in a Contract which are hired to the Customer;

“Liability” means liability for any and all damages, claims, costs and any other losses and/or liabilities: means the products hired to the Customer by the Supplier:

“Products” means the products sold to the Customer by the Supplier

“Rental” means the Supplier’s charging rate for the hire of the Hire Goods which is current from time to time during the Hire Period;

“Supplier” means GARDIFF EPOS LIMITED and will include its employees, servants, agents and/or duly authorised representatives;

“Services” means the services and/or work (if any) to be performed by the Supplier for the Customer in conjunction with the hire of Hire Goods including any delivery and/or collection service for the Hire Goods.


2.1 The Supplier will not be liable for any loss or liability suffered by the Customer as a result of the Hire Goods being unavailable for hire where the Hire Goods are unavailable due to circumstances beyond the Supplier’s control

2.2 Nothing in this Contract shall exclude or limit any statutory rights of the Customer which may not be excluded or limited due to the Customer acting as a consumer. Where the Customer is acting as a consumer any provision which is marked with an asterisk(*) may, subject to determination by the Courts, have no force or effect. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens Advice Bureau or if based in the Republic of Ireland your local office of the Director of Consumer Affairs or Citizens Information Centre.


3. 1 The amount of any Set up fee, Rental and/or charges for any Services shall be as quoted to the Customer or otherwise as shown in the Supplier’s current price list from time to time. Where a Set up fee is required for the Hire Goods it must be paid in advance of the Customer hiring the Hire Goods. The Supplier may also require an initial payment on account of the Rental in advance of the Customer hiring the Hire Goods.

3.2 The Customer shall pay the Rental, charges for any Services, monies for any Products and/or any other sums payable under the Contract to the Supplier as specified in the hire agreement. If the Supplier has agreed credit terms with the Customer, invoices from the Supplier to the Customer must be paid in accordance ‘With these terms. If no credit terms have been agreed the Supplier’s invoices are due for payment when an order is placed

3.3 Payment by the Customer in accordance with the provisions of the Contract is an essential condition of the Contract Payment shall not be deemed to be made until the Supplier has received cleared funds for the full amount outstanding.

3.4 *If the Customer fails to make any payment in full on the due date the Supplier may charge the Customer interest (both before and after judgment decree) on the amount unpaid at the rate implied by law under the Late Payment of Commercial Debts (Interest) Act 1998 (where applicable) or at the rate of 3% per month whichever is higher. Where the Supplier is entitled to claim compensation for debt recovery costs from the Customer, the Supplier may also exercise its statutory right to claim compensation charges depending on the amount overdue, under the Late Payment of Commercial Debt (Interest) Act 1988, as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002.

3.5 *The Customer shall pay all sums due to the Supplier under this Contract without any set-off, deduction, counterclaim and/or any other withholding of monies

3.6 The Supplier reserves the right to terminate the Contract if the Customer exceeds or already has exceeded its credit limit

3.7 The Supplier may require the Customer to provide details of a valid payment detail upon hire of the Goods as a form of set up fee, in which event the Supplier reserves the right to present these details at any time for payment due under the


4.1 Risk in the Goods passes immediately to the Customer when they leave the physical possession or control of the supplier

4.2 Risk in the Hire Goods will not pass back to the Supplier from the Customer until the Hire Goods are back in the physical possession of the supplier. This shall apply even if the Supplier has agreed to cease charging the Rental when the Rental Period has ceased and where the Contract has been terminated pursuant to clause 9 or 10.2.3.

4.3 Ownership of the Hire Goods remains at all times with the Supplier. The Customer has no right, title or interest in the Hire Goods. Ownership of any Products remains with the Supplier until all monies payable to the Supplier by the Customer for the Products have been paid in full.

4.4 The Customer must not deal with the ownership or any interest in the Hire. This includes but is not limited to selling, assigning, pledging, charging, securing, hiring, withholding, exerting any right to withhold, disposing of and/or lending

4.5 The Supplier requires the Customer to insure the Hire Goods on such reasonable terms and for such reasonable risks as the Supplier may specify. The proceeds of any such insurance that relate directly to the Hire Goods shall be held by the Customer in trust for the Supplier and be paid to the Supplier on demand. The Customer must not compromise any claim in respect of the Hire Goods and/or any associated insurance without the Supplier’s written consent


5. 1 It is the responsibility of the Customer to return the goods to the Supplier at the end of the Hire Period

5.2  Where the Supplier provides Services the persons performing the Services are servants of the Customer and once the Customer instructs such persons they are under the control of the supplier. The Customer shall be solely responsible for any instruction, guidance and/or advice given to any such person and for any damage as a result of such persons following the Customer’s instructions, guidance and/or advice

5.3 The Customer will allow and/or procure sufficient access to and from the relevant site and procure sufficient unloading space, facilities, equipment and access to utilities for the Supplier’s employees, sub-contractors and/or agents to allow them to carry out the Services. The Customer will ensure that the site where the Services are to be performed is, where necessary, cleared and prepared before the Services are due to commence.

5.4 If any Services are delayed or cancelled due to the Customer failing to comply with its obligations the Customer will be liable to pay the Supplier’s additional standard charges from time to time for such delay, postponement and/or cancellation


6.1 The Customer shall:

6.1.1 not remove any labels from and/or interfere with the Hire Goods, their working mechanisms or any other parts of them and shall take reasonable care of the Hire Goods and only use them for their proper purpose in a safe and correct manner in accordance with any operating and/or safety instructions provided or supplied to the Customer;

6.1.2 Notify the Supplier immediately after any breakdown, loss and/or damage to the Hire Goods;

6.1.3 Take adequate and proper measures to protect the Hire Goods from theft, damage and/or other risks;

6.1.4 Notify the Supplier of any change of its address and provide details of the location of the Hire Goods;

6.1.5 Permit the Supplier to inspect the Goods at any time if it so wishes to do so

6.1.6 Subject to clause 4, keep the Hire Goods at all times in its possession and control and not remove the Hire Goods from the address stated on the rental document without the prior written consent of the Supplier;

6.1.7 be responsible for the conduct and cost of any testing or checks in relation to the Hire Goods required by any legislation, best practice and/or operating instructions except where the Supplier has agreed to provide them as part of any Services;

6.1.8 not do or omit to do anything which the Customer has been notified will or may be deemed to invalidate any policy of insurance related to the Hire Goods;

6.1.9 not continue to use Hire Goods where they have been damaged and will notify the Supplier immediately if the Hire Goods are involved in an accident resulting in damage to the Hire Goods, other property and/or injury to any person; and

6.1.10 where the Hire Goods require water, cleaning chemicals, electricity, special maintenance or others ensure that is provided where appropriate, the Hire Goods are properly installed by a qualified and competent person.

6.2 The Hire Goods must be returned by the Customer in good working order and condition (fair ‘Near and tear excepted) and in a clean condition together with all insurance policies, licences, registration and other documents relating to the Hire Goods.


7.1 Allowance will be made in relation to the Rental to the Customer for any non-use of the Hire Goods due to breakdown caused by the development of an inherent fault and/or fair wear and tear on condition that the Customer informs the Supplier as soon as practicable of the breakdown.

7.2 The Customer shall be responsible for all expenses, loss (including loss of Rental) and/or damage suffered by the Supplier arising from any breakdown of the Goods due to the Customer’s negligence, misdirection and/or misuse of the Hire Goods.

7.3 The Supplier will at its own cost carry out all routine maintenance and repairs to the Hire Goods during the Hire Period and all repairs which are required due to fair wear and tear and/or an inherent fault in the goods. The Customer will be responsible for the cost of all repairs necessary to Goods during the Hire Period which arise otherwise than as a result of fair wear and tear, an inherent fault and/or the negligence of the Supplier while carrying out routine maintenance and/or repairs

7.4 The Customer must not repair or attempt to repair the Hire Goods unless authorised to do so in writing by the Supplier.


8.1 If the Hire Goods are returned in a damaged, unclean and/or defective state except where due to fair wear and tear and/or an inherent fault in the Hire Goods the Customer shall be liable to pay the Supplier for the cost of any repair and/or cleaning required to return the Hire Goods to a condition fit for re-hire and to pay the Rental, in accordance with the provisions of clause 8.3, until such repairs and/or cleaning have been completed

8.2 The Customer will pay to the Supplier the replacement cost of any Hire Goods which are lost, stolen and/or damaged beyond economic repair during the Hire Period less the amount paid to the Supplier under any policy of insurance taken out in accordance with these conditions.

8.3 The Customer shall pay the Rental for the Hire Goods up to and including the date it notifies the Supplier that the Hire Goods have been lost, stolen and/or damaged beyond economic repair. From that date until the Supplier has replaced such Hire Goods the Customer shall pay, as a genuine pre-estimate of lost rental profit, a sum as liquidated damages being equal to two thirds of the Rental that would have applied for such Hire Goods for that period. The Supplier shall use its reasonable commercial endeavours to purchase replacements for such Hire Goods as quickly as possible using the monies paid under clause 8.2 above.


9.1 If the Hire Period has a fixed duration, subject to the provisions of clause 10 neither the Customer nor the Supplier shall be entitled to terminate the Contract before the expiry of that fixed period unless agreed in writing with the other party.

9.2 If the Hire Period does not have a fixed duration either the Customer or the Supplier is entitled to terminate the Contract upon giving to the other party any period of notice as may be agreed in writing.

9.3 If no period of notice has been agreed or specified the Customer may terminate the Hire Period by the physical return of the Hire Goods to the Supplier.

9.4 The Supplier shall be entitled to terminate the hire of the Goods with immediate effect


10.1 If the Customer:

10.1.1 Fails to make any payment to the Supplier when due ‘Without just cause:

10.1.2 breaches the terms of the Contract and, ‘Where the breach is capable of remedy, has not remedied the breach within 7 days of receiving notice requiring the breach to be remedied;

10.1.3 persistently breaches the terms of the Contract;

10.1.4 provides incomplete, materially inaccurate or misleading facts and/or information in connection with the Contract;

10.1.5 pledges, charges or creates any form of security over any Hire Goods or proposes to compound with its creditors, creates a trust deed for its creditors, applies for an interim moratorium in respect of claims and/or proceedings, any distress/diligence, execution or other legal process is levied on any property of the Customer, has a Bankruptcy Petition/Petition for Sequestration presented against it or the Customer takes or suffers any similar action in any jurisdiction;

10.1.6 being a company, ceases or threatens to cease to carry on business, enters into voluntary or compulsory liquidation, has a receiver, administrator or administrative receiver or in the Republic of Ireland an examiner appointed over all or any of its assets, any attachment order/arrestment is made against the Customer, any distress/diligence, execution or other legal process is levied on any property of the Customer or the Customer takes or suffers any similar action in any jurisdiction;

10.1.7 appears reasonably to the Supplier due to the Customer’s credit rating to be financially inadequate to meet its obligations under the Contract; and/or

10.1.8 appears reasonably to the Supplier to be about to suffer any of the above events; then the Supplier shall have the right, without prejudice to any other remedies, to exercise any or all of the rights set out in clause 10.2 below.

10.2 If any of the events set out in clause 10.1 above occurs in relation to the Customer then:

10.2.1 except where the Customer is acting as a consumer the Supplier may enter, ‘Without prior notice, any premises of the Customer (or premises of third parties with their consent) where Hire Goods and/or Products owned by the Supplier may be and repossess any Hire Goods and/or Products;

10.2.2 the Supplier may withhold any Services and cease any Services in progress under this and/or any other Contract with the Customer:

10.2.3 the Supplier may immediately cancel, terminate and/or suspend without Liability to the Customer the Contract and/or any other contract with the Customer: and/or

10.2.4 *all monies owed by the Customer to the Supplier shall immediately become due and payable.

10.3 Any repossession of the Hire Goods and/or Products shall not affect the Supplier’s right to recover from the Customer any monies due under the Contract and/or any damages in respect of any breach which occurred prior to repossession of the Hire Goods and/or Products.

10.4 The Supplier reserves the right to deduct any amounts owing at the time of a termination from any deposit.

10.5 Upon termination of the Contract the Customer shall immediately

10.5.1 return the Hire Goods to the Supplier or make available for collection as requested by the Supplier; and

10.5.2 pay to the Supplier all arrears and/or any other sums payable under the Contract


11.1 *All warranties, representations, terms, conditions and duties implied by law relating to fitness, quality and/or adequacy are excluded to the fullest extent permitted by law

11.2 *If the Supplier is found to be liable in respect of any loss or damage to the Customer’s property the extent of the Supplier’s Liability will be limited to the retail cost of replacement of the damaged property.

11.3 Any defective Goods must be returned to the Supplier for inspection before any Liability may be accepted

11.4 *The Supplier shall have no Liability to the Customer if, without just cause, any monies due in respect of the Goods and/or the Services have not been paid in full by the due date for payment.

11.5 The Supplier shall have no Liability for additional damage, loss, liability, claims, costs or expenses caused or contributed to by the Customer’s continued use of defective Hire Goods and/or Services after a defect has become apparent or suspected or should reasonably have become apparent to the customer

11.6 The Customer shall give a reasonable opportunity to the Supplier to remedy any matter for which is liable. If the Customer does not do so the Supplier shall have no Liability to the customer

11.7 The Supplier shall have no Liability to the Customer to the extent that the Customer is covered by any policy of insurance arranged as a result of the Contract and the Customer shall ensure that the Customer’s insurers waive any and all rights of subrogation they may have against the Supplier

11.8 The Supplier shall have no Liability to the Customer for any:

11.8.1 *consequential losses (including damage to goodwill) or loss of profits, economic and/or other similar losses, special damages and indirect losses: and/or business interruption, loss of business, contracts and/or opportunity

11.9 *The Supplier’s total Liability to the Customer under and/or arising in relation to any Contract shall not exceed 5 times the amount of the Rental and charges for Services (if any) under that Contract or the sum of £1,000/e1250 whichever is the higher. To the extent that any Liability of the Supplier to the Customer would be met by any insurance of the Supplier then the Liability of the Supplier shall be extended to the extent that such Liability is met by such insurance

11.10 Each of the limitations and/or exclusions in this Contract shall be deemed to be repeated and apply as a separate provision for each of:

11.10.1 *Liability for breach of contract;

11.10.2 *Liability in tort/delict (including negligence); and

11.10.3 *Liability for breach of statutory and/or common law duty; except clause 11.9 above which shall apply once only in respect of all the said types of Liability.

11.11 Nothing in this Contract shall exclude or limit the Liability of the Supplier for death or personal injury due to the Supplier’s negligence nor exclude or limit any other type of Liability which it is not permitted to exclude or limit as a matter of law.


12.1 The Supplier may offer, at its sole discretion, a damage waiver facility (“Damage Waiver”) for certain Hire Goods upon payment of a an additional charge (the “Damage Waiver Charge”). Where Damage Waiver is available as an option and the Customer has paid the appropriate Damage Waiver Charge the Suppler will waive any further charge for rectifying accidental damage to returned Hire Goods subject to the conditions below.

12.1.1 The customer must notify the Supplier of the damage within 48 hours of the damage occurring.

12.1.2 The Damage Waiver does not apply and the Customer will continue in all respects to be fully responsible if the damage to Hire Goods was directly or indirectly the result of: a) misuse or use contrary to instructions; orb) malice or any deliberate act: or c) negligence or want of care: or d) an act or omission by any person who is not the Customer or in the Customer’s direct employ.

12.2 The waiver option will not apply and the Customer will continue in all respects to be fully responsible if damage was the result of a breach by the Customer of any conditions of the Contract

12.3 The Damage Waiver is not an insurance for Hire Goods and does not cover loss or theft of the Hire

12.4 Damage Waiver will not be effective unless and until any credit account with the Supplier have been paid in full at the time the Customer claims Damage Waiver


13.1 Upon termination of the Contract the provisions of clauses 3.2, 4, 3.5, 8.1, 8.2, 8.3 and clause 6 shall continue in full force and effect.

13.2 Each hire of an item shall form a distinct Contract which shall be separate to any other Contract relating to other Goods.

13.3 The Customer shall be liable for the acts and/or omissions of its employees, agents, servants and/or subcontractors as though they were its own acts and/or omissions under this contract

13.4 *The Customer agrees to indemnify and keep indemnified the Supplier against any and all losses, lost profits, damages, claims, costs (including legal costs on a full indemnity basis), actions and any other losses and/or liabilities suffered by the Supplier and arising from or due to any breach of contract, any tortious/delictual act and/or omission and/or any breach of statutory duty by the Customer.

13.5 *No waiver by the Supplier of any breach of this Contract shall be considered as a waiver of any subsequent breach of the same provision or any other provision.

13.6 If any provision of this Contract is held by any competent authority to be unenforceable in whole or in part the validity of the other provisions of this Contract and the remainder of the affected provision shall be unaffected and shall remain in full force and effect

13.7 The Supplier shall have no Liability to the Customer for any delay and/or non performance of a Contract to the extent that such delay is due to any Force Majeure events. If the Supplier is affected by any such event then time for performance shall be extended for a period equal to the period that such event or events delayed such performance

13.8 All third party rights are excluded and no third parties shall have any rights to enforce the This Contract is governed by and interpreted in accordance with the law of the country where the Supplier is located and that country will have exclusive jurisdiction in relation to this Contract