Sports & Members Clubs EPOS - Features and Benefits
Complete EPOS System
Optimise your customer service and streamline your business with enhanced ordering options.
- Touch screen counter tills
- Order at table app
- Add on tablets for your wait staff
- Orders sent directly to your kitchen and bar
- Wireless card terminals
Loyalty and Membership Cards
Setup loyalty and membership cards for your customers, integrated with your EPOS system
- Create a loyalty scheme
- Multiple price levels
- Set up promotional codes or happy hours
- Use members cards for door entry system
Your management tasks, covered
Gain an end to end view of your club operation from staff and stock to profits.
- Real time cloud reporting
- Inventory control
- Edit menus, item costs and special offers
- Advanced kitchen management features
Horsham Rugby Club
4 x Epos Terminals | Integrated Card Terminals | Online Ordering | Cloud Back Office | Members Cards
Barrels Bar, Rawtenstall
2 x Epos Terminals | Members Cards
Chiltern Rugby Club
3 x Epos Terminals | Cloud Back Office | Members Cards
GARDIFF PAYMENTS - Expertly Handled
At Gardiff we pride ourselves on delivering a payment solution that works for all our customers, regardless of your industry and turnover. We work with several integrated payment providers to guarantee a scalable and flexible solution fit for your operation.
Customers choose Gardiff to leverage better rates, with rolling agreements and transparent pricing for your card terminals and e-commerce integrations.
- Next Day Settlement
- Transparent Pricing
- No Long Term Agreements
- Mobile Card Terminals
- ECommerce Payments
- POS Integrated
- Superfast Turnaround for New Business
- Set Up and Go
- Unrivalled Security
- The Latest Hardware Specifications
Honest, reliable and efficient. A great bunch of people. Ensured that the system ran smoothly throughout our event. We use Gardiff on both our sites, and for offsite events. They set up and took down quickly and promptly. Highly recommend.
Excellent service from start to finish. System was configured on site to our exact needs by an extremely proficient engineer.
Training was much longer and in depth that expected and they made sure we were happy and understood everything before they left.
Brilliant service! Very supportive and clear.
The new system is everything we hoped it would be.
Having worked with Gardiff for many years now, helping us with all our till systems, I would highly recommend them without hesitation.
Manage your Business from Anywhere
Gardiff Cloud Solutions enable you to manage your business from anywhere. Suitable for single premise operations to nationwide multi-site corporations. See your sales, manage your stock and control your pricing remotely at any time from any device.
Our real-time Dashboards, Focused Reporting and Epos Management tools give you instant control of your business from your Desktop, Your Tablet or on the go with your Phone.Learn More
Case Study – Sports & Members Clubs
The Customer – Horsham RFC
Horsham Rugby Club is the town’s premier rugby club, featuring a clubhouse, bar, and patio area. It is at the heart of the local community with many non rugby players using its facilities. The clubhouse and grounds are both available for hire, hosting many parties and events throughout the year.
Horsham Rugby Club needed a sports club EPOS system that would enable them to efficiently serve customers whilst maintaining control of the business. To do so, they needed the EPOS system to smoothly process the customer journey and orders through the onsite experience.
As a sports club, a customer membership scheme and loyalty programme was an essential feature. They also needed an effective solution for staff to provide table service whilst ensuring orders were sent directly to the kitchen, so handheld tablets were needed.
An online ordering platform was also a requirement, so customers would be able to order at the table themselves. They also wanted the platform to be used for merchandise sales for their club kit shop. Additionally, the rugby club needed a payment solution with integrated card machines, to allow customers to easily pay at the table.
The EPOS system needed to keep on top of stock, update menus for onsite and online orders and have the ability to add offers.
The Gardiff Solution
The Gardiff EPOS system is a powerful, user-friendly solution used by thousands of businesses in the UK. The software is packed with features that allow you to focus on what matters most: delivering great customer service and growing your business. Handling single and multi site businesses, it is a system to empower your long term profitability.
We showed the client how easy our member’s club EPOS system is to use to provide quality customer service, including integrated tableside ordering tablets and an online ordering solution. Ensuring accuracy and speed were key decision factors in designing the EPOS system. We highlighted the automation of processing orders as they get sent straight to the bar without staff intervention.
The online ordering solution was also suitable to host their online web shop, where they sell club kits and merchandise. Customers are able to purchase items from the web shop before collecting them from the rugby club.
Integrated into the EPOS solution is a customer loyalty scheme, enabling the rugby club to gain insights into spending habits over time and reward people for returning. This also allows the ability to create custom price levels for members and non-members.
We showed the rugby club how the EPOS system allows for an end-to-end view of the operation, so they can easily manage stock and report on profits, giving peace of mind that management tasks are covered.
Working with the team at Horsham Rugby Club, Gardiff provided initial project management, network implementation, EPOS equipment installation and on-site staff training.
We delivered our EPOS equipment (EPOS software, countertop terminals, handheld tablets, cash drawers and card machines) and networked these, connecting them to Wi-fi. Our engineers install, train, and troubleshoot, adjusting menus for last-minute changes, configuring systems, and addressing final questions from stakeholders.
The Customer Benefits from the Gardiff Solution
Horsham Rugby Club’s decision to use a Gardiff EPOS system has proven to be a success, leading to optimised customer service and maximised revenue. Using integrated tablet ordering, this business has the benefit of being able to process orders straight from the table to the kitchen. It is an effective way to turn tables faster, reduce order errors and increase the average spend per guest.
The front of house staff find the system easy to use, and the EPOS technology has revolutionised the service the sports club are able to offer to their customers. The management team are able to see valuable sales data across their sites, allowing them to respond to specific needs as they arise in the business as well as having the ability to tailor rewards and promotions.
Customer feedback and reviews have been extremely positive, especially for the staff customer service.
The Gardiff Factor
Real People, Real Quick, No Gimmicks
At Gardiff EPOS our mission is very simply to be available for all our customers, 365 days per year, go the extra mile to fulfil all the needs and ambitions of our customers and do everything possible to support your business with your Epos and Payment requirements.
A company that's always here for you
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