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Gardiff Self Service Kiosk - Features and Benefits

Improved Customer Experience

Our kiosk POS solutions can help your business to benefit from the latest digital touchscreen technology and assist in making your brand stand out

  • Faster Order Processing
  • Upselling Prompts
  • Ergonomic, stylish design
  • Enhanced Guest Experience
  • Free standing or wall mounted
  • Improve customer service in busy periods

Operational Efficiency

Seamless Integration with your Gardiff EPOS system ensures self service kiosk orders are processed and prepared with maximum operational efficiency

  • Significantly Reduce Overheads
  • Guaranteed Order Accuracy
  • Reduce Customer Wait Times
  • Seamless EPOS Integration
  • Simple Menu Management

Great Return on Investment

A self service kiosk POS solution pays for itself in no time at all and our expert team are on hand to help project manage, configure and install

  • Fast ROI and Long-term Cost Savings
  • Enable Customer Self Service Checkout
  • Protective, Durable Housing
  • Bespoke Branded Solutions
  • Empower Customer Loyalty

Gardiff EPOS - Self Service Kiosks

Gardiff Self Service Kiosks operate in a variety of environments and are fully integrated with our EPOS systems. Improve staff productivity, customer flow, waiting times, and social distancing. All kiosk solutions come with centralised product, pricing and stock management. Fully integrated into your operational reporting, and get real time sales analytics on-site and on the cloud.

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Gardiff Kiosk Case Study

The Customer – The British Library and Graysons

“The British Library is the national library of the United Kingdom and the largest library in the world by the number of items catalogued, some 200 million plus items. Graysons manage the catering services at both of the British Library’s locations, the iconic St Pancras site in London and the Boston Spa reading rooms in Lincolnshire. The Library receives 1.6 million visitors per year. The 150 seat public restaurant, snack bar, members’ room experience, and staff dining areas generate a substantial demand for scalable, efficient and variable food and drink led service models.

The Brief

The client wanted to continue to provide a high-quality selection of food and beverage while increasing efficiency and enhancing social distancing compliance. They needed a solution to reduce queueing times and speed up service while becoming more efficient and reducing potential contact between customers and staff.

The Gardiff Solution

We used a combination of Gardiff’s flexible self service kiosks and ordering App alongside our existing counter top EPOS solution to improve customer flow and guest experience. This enabled fast automated order and payment processes which substantially reduced queuing times and increased social distancing. The customer branded Kiosk terminals have a modern, ergonomic design along with a secure, steel casing to ensure excellent return on investment. Management of the Kiosks is maintained in the existing epos solution, allowing all products and pricing to be maintained centrally.

The Delivery

Given the tight deadlines and budget requirements, it was essential that Gardiff project managed the delivery of the solution to the highest standards. Over the course of one weekend, Gardiff’s engineers installed four 21.5″ self service kiosks with integrated card payment terminals across the London and Lincolnshire sites. Our engineers provided onsite training and go-live cover to ensure the confidence of the on-site catering team, and enabled an improved customer experience.

The Customer Benefits from the Gardiff Solution

Gardiff’s expertise has enabled Graysons and the British Library to optimise the overall customer experience by allowing staff to focus more on customer service and reduce queueing times. The increased customer flow prompted product upselling, staff productivity and reduced operating costs significantly improving the bottom line. The return on investment has been achieved several times over in the first year. Graysons and The British Library now benefit from access to real time sales and data via Gardiff’s cloud back office service providing management with an instant view of sales trends and stock analytics.

Honest, reliable and efficient. A great bunch of people. Ensured that the system ran smoothly throughout our event. We use Gardiff on both our sites, and for offsite events. They set up and took down quickly and promptly. Highly recommend.

Gardiff have become a trusted partner in providing us with hardware and software services for 40 restaurants and takeaways. Their willingness to look at innovative ways to leverage technology to ensure we can continue to give our customers an exceptional consumer experience that truly differentiates us from our competition is essential to our current and future success of our business.

With one of the biggest events in the UK, good support through the Formula 1 Grand Prix is invaluable. Gardiff support has always been both highly professional and friendly at all times. I am very grateful they are part of the wider Silverstone team.

Gardiff Epos - Your Trusted Technology Partner

Expert advice and 24/7 support from Gardiff comes with the backing of over 30 years of leading EPOS innovation. Our supply chains ensure top quality hardware, game changing software and market leading data centres built on Microsoft Azure and Amazon AWS Cloud platforms.

We integrate with the UK's leading online ordering platforms, Payment providers and Accounting solutions. Gardiff Cloud Reporting helps you manage your business from anywhere.

Discover Gardiff's Cloud Platforms, Payment Gateways, and Epos solutions today.

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The Gardiff Factor

Real People, Real Quick, No Gimmicks

At Gardiff EPOS our mission is very simply to be available for all our customers, 365 days per year, go the extra mile to fulfil all the needs and ambitions of our customers and do everything possible to support your business with your Epos and Payment requirements.

A company that's always here for you

Experienced in-house, UK based support 365 days a year, early mornings till late at night.

Fully trained, easy to talk to, professional support technicians

Fully qualified field service engineers with nationwide coverage.

Onsite training with your Epos System when you need it.

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  • Nationwide service
  • Experienced installers
  • Telephone support you can count on

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