Local Authority EPOS - Features and Benefits
Complete EPOS System
Optimise your customer service and streamline your business with enhanced ordering options.
- Touch screen counter tills
- EPOS tablets for your wait staff
- Order at table app
- Integrated self service kiosks
- Full mobile EPOS
Improve customer experience
Our EPOS system is packed full of integrations and features designed to improve customer experience.
- Create a loyalty scheme
- Sell your own gift cards
- Set up promotional codes or happy hours
- Collect customer data with your own personalised app
Your management tasks, covered
Gain an end to end view of your operation from staff and stock to profits.
- Real time cloud reporting
- Inventory control and reporting tools
- Edit menus, item costs and special offers
- Advanced order management features
Our Local Authority Clients
Bristol City Council
10 x Epos Terminals | Integrated Card Terminals | Cloud Back Office | 2 Line Customer Displays
6 x Epos Terminals | Integrated Card Terminals | Cloud Back Office | LED Customer Displays | Online Ordering
University of Cambridge
Epos Terminal | Integrated Card Terminal | Omni Directional Barcode Scanner | Cloud Back Office | Customer Accounts
GARDIFF PAYMENTS - Expertly Handled
At Gardiff we pride ourselves on delivering a payment solution that works for all our customers, regardless of your industry and turnover. We work with several integrated payment providers to guarantee a scalable and flexible solution fit for your operation.
Customers choose Gardiff to leverage better rates, with rolling agreements and transparent pricing for your card terminals and e-commerce integrations.
- Next Day Settlement
- Transparent Pricing
- No Long Term Agreements
- Mobile Card Terminals
- ECommerce Payments
- POS Integrated
- Superfast Turnaround for New Business
- Set Up and Go
- Unrivalled Security
- The Latest Hardware Specifications
Gardiff have been absolutely fantastic for us, they have excellent knowledge of hardware and software, offer great advice and don't over sell their services. If you are thinking of implementing an EPOS till, I would definitely recommend them.
Honest, reliable and efficient. A great bunch of people. Ensured that the system ran smoothly throughout our event. We use Gardiff on both our sites, and for offsite events. They set up and took down quickly and promptly. Highly recommend.
With one of the biggest events in the UK, good support through the Formula 1 Grand Prix is invaluable. Gardiff support has always been both highly professional and friendly at all times. I am very grateful they are part of the wider Silverstone team.
Gardiff have become a trusted partner in providing us with hardware and software services for 40 restaurants and takeaways. Their willingness to look at innovative ways to leverage technology to ensure we can continue to give our customers an exceptional consumer experience that truly differentiates us from our competition is essential to our current and future success of our business.
Manage your Business from Anywhere
Gardiff Cloud Solutions enable you to manage your business from anywhere. Suitable for single premise operations to nationwide multi-site corporations. See your sales, manage your stock and control your pricing remotely at any time from any device.
Our real-time Dashboards, Focused Reporting and Epos Management tools give you instant control of your business from your Desktop, Your Tablet or on the go with your Phone.Learn More
Case Study – Local Authorities
The Customer – Bristol Council
Bristol city council is the local authority of Bristol, responsible for providing services to over 459,000 people. They are responsible for managing various sites of museums, galleries, sports centres and venues, as well as parks and public spaces.
Bristol City Council were looking for an EPOS system to work across their park cafes. They needed to efficiently serve customers whilst maintaining control of the business across their various locations. To do so, they needed the EPOS system to smoothly process the customer journey and orders through the onsite experience.
As the EPOS system would be working across so many different locations, it was important that the solution featured a centralised product and reporting file. This allows prices and item changes to be made from one place and updates sent to all sites at the click of a button.
The council also required a payment solution to work in tandem with their EPOS system, to include fully integrated card payment terminals. They also wanted customer facing displays, so they would be able to display promotional messages as well as sales information.
Security was a major factor for the council to consider as well as management of their staff, so they also requested a way for staff to be able to clock in and clock out easily in a secure way.
The Gardiff Solution
The Gardiff EPOS system is a fast and easy-to-use EPOS system used by thousands of UK businesses. With it, you can focus on what matters most: providing excellent customer service and growing your business. Designed for both single and multi-site businesses, it is a system to empower your long term profitability.
We showed the client how easy our EPOS system is to use to provide quality customer service. The system can be managed in the back office with a centralised product file so changes could be made to menus across all of their sites in one go. This also allows the council team to pull reports for all of their sites and view key sales data to be used for future business decisions.
We also demonstrated our integrated payment terminals, and showed how these can be used to improve business efficiency and profitability. The payment terminals help ensure mistakes are kept to an absolute minimum by linking to the till, meaning orders can be processed faster and staff can be more efficient.
Our customer displays can be used to display marketing messages to increase brand awareness, as well as to show sales information to improve customer confidence. These are added to the back of the till terminals.
To help the council manage their staff, we showed them how fingerprint readers could be used as a method for secure staff login, to allow them to clock in and clock out. This adds extra security as it ensures no one unauthorised will be able to gain access to the system.
Working with the team at Bristol City Council, Gardiff carried out initial project management, network implementation, EPOS equipment installation and on-site staff training.
We delivered our EPOS equipment (EPOS software, countertop terminals, cash drawers, payment terminals, customer displays, fingerprint scanners ) and networked these, connecting them to Wi-fi. Our engineers are qualified to both install the equipment and train staff, providing flexibility for last minute system configurations, and answering final questions from stakeholders.
Our in-house support staff enabled the back office and arranged access for Bristol City Council’s management team.
The Customer Benefits from the Gardiff Solution
Bristol Council’s decision to use a Gardiff EPOS system has proven to be a success, leading to optimised customer service and maximised revenue. The management team are able to see valuable sales data across the site, allowing them to respond to specific needs as they arise, and change prices and products with ease.
Their integrated payment terminals reduce the chance of errors by communicating directly with the EPOS systems, allowing orders to be processed quicker and enabling staff to work more efficiently.
The front of house staff find the system easy to use, and the EPOS technology has revolutionised the service the council are able to offer to their customers. Feedback and reviews have been extremely positive.
The Gardiff Factor
Real People, Real Quick, No Gimmicks
At Gardiff EPOS our mission is very simply to be available for all our customers, 365 days per year, go the extra mile to fulfil all the needs and ambitions of our customers and do everything possible to support your business with your Epos and Payment requirements.
A company that's always here for you
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