Hotel EPOS - Features and Benefits
Complete EPOS System
Optimise your customer service and streamline your business with enhanced ordering options.
- Touch screen counter tills
- Integrated reservation diary
- Customisable table plans
- Order at table app
- Tablets for your wait staff
- Orders sent directly to your kitchen
Improve customer experience
Our EPOS system is packed full of integrations and features designed to improve customer experience.
- Create a loyalty scheme
- Sell your own gift cards
- Set up promotional codes or happy hours
- Collect customer data with your own personalised app
Your management tasks, covered
Gain an end to end view of your hotel operation from staff and stock to profits.
- Real time cloud reporting
- Inventory control and reporting tools
- Edit menus, item costs and special offers
- Advanced kitchen management features
Our Hotel Clients
Leaside Hotel, Luton
6 x Epos Terminals | Tablet Ordering | 5 x Kitchen & Bar Order Management Screens | Integrated Card Terminals
Epos Terminal | PMS Integration,
Chiltern Hotel, Luton
3 x Epos Terminals | Preparation Printers | Tablet Ordering
GARDIFF PAYMENTS - Expertly Handled
At Gardiff we pride ourselves on delivering a payment solution that works for all our customers, regardless of your industry and turnover. We work with several integrated payment providers to guarantee a scalable and flexible solution fit for your operation.
Customers choose Gardiff to leverage better rates, with rolling agreements and transparent pricing for your card terminals and e-commerce integrations.
- Next Day Settlement
- Transparent Pricing
- No Long Term Agreements
- Mobile Card Terminals
- ECommerce Payments
- POS Integrated
- Superfast Turnaround for New Business
- Set Up and Go
- Unrivalled Security
- The Latest Hardware Specifications
Manage your Business from Anywhere
Gardiff Cloud Solutions enable you to manage your business from anywhere. Suitable for single premise operations to nationwide multi-site corporations. See your sales, manage your stock and control your pricing remotely at any time from any device.
Our real-time Dashboards, Focused Reporting and Epos Management tools give you instant control of your business from your Desktop, Your Tablet or on the go with your Phone.Learn More
Case Study – Hotels
The Customer – Marlin Hotel
The Marlin Aparthotel Waterloo is home to 236 rooms, studios and suites: combining the luxury of a hotel with the independence of an apartment. Designed with comfort in mind, the rooms are more convenient than a traditional hotel room, ideal for both leisure and business travellers. The aparthotel is complete with a meeting centre, bar, fitness centre and laundry room.
Marlin Aparthotel needed a hotel EPOS system that would be able to effectively manage and serve their guests whilst maintaining control of the business. The system had to streamline customer experience and bookings through the onsite experience.
The system needed a built in reservation diary and booking system that could be accessed directly from the EPOS terminal. The hotel also wanted a way to reward repeat guests with a built in loyalty system.
For the management of the business, Marlin Aparthotel needed to be able to clearly see sales data and KPIs, and wanted their management team to receive a daily email report.
The Gardiff Solution
The Gardiff EPOS system is a fast, easy to use and powerful EPOS solution used by thousands of businesses in the UK. It is packed with features to enable you to do what’s important: deliver great customer service and grow your business. Handling single and multi site businesses, it is a system to empower your long term profitability.
We demonstrated the integrated booking system to Marlin Aparthotel, which allows them to manage the guest’s stay from check-in through to check out. All room details can be accessed directly from the EPOS terminal.
The hotel EPOS system also features customer loyalty software, so the hotel can keep track of specific guests, run targeted promotions, and create point schemes. Discounts can be added and removed with ease within the software.
For the reporting solution, we showed the Marlin Aparthotel team how Gardiff’s extensive reporting suite could identify opportunities for improvements, from the cashing up and end of day processes to daily and weekly sales reporting. We demonstrated how a daily email with key sales data could be set up to be sent to the management team.
Working with the team at Marlin Aparthotel, Gardiff provided initial project management, network implementation, EPOS equipment installation and on-site staff training.
We delivered our EPOS equipment (EPOS software, countertop terminals, cash drawers) and networked these, connecting them to Wi-fi. Our engineers are qualified to both install the equipment and train staff, providing flexibility for last minute changes, system configurations, and addressing final questions from stakeholders.
Our in-house support staff enabled the back office and arranged access for Marlin’s management team.
The Customer Benefits from the Gardiff Solution
Marlin Aparthotel’s decision to use a Gardiff cafe EPOS system has proven to be a success, leading to optimised customer service and maximised revenue. The management team are able to see valuable sales data, allowing them to respond to specific needs as they arise in the business as well as having the ability to tailor rewards and promotions.
Customer feedback and reviews have been extremely positive, especially for the staff customer service.
The Gardiff Factor
Real People, Real Quick, No Gimmicks
At Gardiff EPOS our mission is very simply to be available for all our customers, 365 days per year, go the extra mile to fulfil all the needs and ambitions of our customers and do everything possible to support your business with your Epos and Payment requirements.
A company that's always here for you
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- Nationwide service
- Experienced installers
- Telephone support you can count on