Coffee Shop EPOS - Features and Benefits
Complete EPOS System
Reach your customers wherever they are and streamline your business with enhanced ordering options.
- Touch screen counter tills
- Order at table & takeaway app
- Add on tablets for your wait staff
- Full mobile EPOS
- Integrated self service kiosks
Improve customer experience
Our EPOS system is packed full of integrations and features designed to improve customer experience.
- Create a loyalty scheme
- Sell your own gift cards
- Set up promotional codes or happy hours
- Collect customer data with your own personalised app
Your management tasks, covered
Gain an end to end view of your cafe operation from staff and stock to profits.
- Real time cloud reporting
- Inventory control and reporting tools
- Edit menus, item costs and special offers
- Advanced order management features
Our Coffee Shop Clients
Bogota Coffee, Milton Keynes
Epos Terminals | Integrated Card Terminal | LED Customer Display
Walnuts Bistro, London
3 x Epos Terminals | Cloud Back Office | Tablet Ordering | Preparation Printers
Lauderdale House Cafe, London
Epos Terminals | Cloud Back Office
GARDIFF PAYMENTS - Expertly Handled
At Gardiff we pride ourselves on delivering a payment solution that works for all our customers, regardless of your industry and turnover. We work with several integrated payment providers to guarantee a scalable and flexible solution fit for your operation.
Customers choose Gardiff to leverage better rates, with rolling agreements and transparent pricing for your card terminals and e-commerce integrations.
- Next Day Settlement
- Transparent Pricing
- No Long Term Agreements
- Mobile Card Terminals
- ECommerce Payments
- POS Integrated
- Superfast Turnaround for New Business
- Set Up and Go
- Unrivalled Security
- The Latest Hardware Specifications
Gardiff have become a trusted partner in providing us with hardware and software services for 40 restaurants and takeaways. Their willingness to look at innovative ways to leverage technology to ensure we can continue to give our customers an exceptional consumer experience that truly differentiates us from our competition is essential to our current and future success of our business.
Honest, reliable and efficient. A great bunch of people. Ensured that the system ran smoothly throughout our event. We use Gardiff on both our sites, and for offsite events. They set up and took down quickly and promptly. Highly recommend.
Took the plunge of going to an EPOS system and chose Gardiff. Jordan provided me with a system fit for my restaurant. Naturally, when you are adding lots of variations and items things will be missed off and the super team, especially Karl, was always there to remedy any issues and talk me through what we needed to do. I cannot recommend Gardiff enough.
Gardiff have helped us open 4 locations now and the service is always exceptional and the products have done exactly what we needed them to do. From 24 hour support to nearly instant installs - I couldn't recommend them enough.
Manage your Business from Anywhere
Gardiff Cloud Solutions enable you to manage your business from anywhere. Suitable for single premise operations to nationwide multi-site corporations. See your sales, manage your stock and control your pricing remotely at any time from any device.
Our real-time Dashboards, Focused Reporting and Epos Management tools give you instant control of your business from your Desktop, Your Tablet or on the go with your Phone.Learn More
Case Study – Coffee Shops and Cafes
The Customer – Walnuts Cafe
Walnuts are a family run cafe offering wholesome food that’s simple, convenient and delicious. Using locally sourced ingredients and quality suppliers, their food offering is predominantly British with a Mediterranean streak. They have three locations around South East London and have chosen Gardiff to supply EPOS solutions for all of their sites.
The owners of Walnuts needed a cafe EPOS system that would enable them to efficiently serve customers whilst maintaining control of the business across their sites. To do so, they needed the EPOS system to smoothly process the customer journey and orders through the onsite experience.
In addition, they wanted to start a takeaway service to reach more customers and serve existing ones on the go. They also needed an effective solution for staff to provide table service whilst ensuring orders were sent directly to the kitchen.
Due to the number of staff members across the three sites, it was essential Walnuts had an effective way to organise their team and keep track of shifts.
The system needed to keep on top of stock, update menus for onsite and online orders and have the ability to add offers. As they have three sites, they wanted to be able to have a cloud back office system that could manage all of these from a central location.
The Gardiff Solution
The Gardiff EPOS system is a fast, easy to use and powerful EPOS solution used by thousands of businesses in the UK. It is packed with features to enable you to do what’s important: deliver great customer service and grow your business. Handling single and multi site businesses, it is a system to empower your long term profitability.
We showed the client how easy our cafe EPOS system is to use to provide quality customer service, including integrated tableside ordering tablets and an online ordering solution. All of these can be managed in the cloud back office in one place, with a centralised product file so changes could be made to menus in all of their sites in one go.
Our team know how important the flow of orders from wait staff into the kitchen is, so ensuring speed and accuracy were key decision factors in designing the system. Any orders placed, whether on the till, tablet or online ordering solutions get sent straight to the kitchen. Tickets would be created and automatically printed using a kitchen printer.
We also decided to use RFID cards as a solution to effectively manage staff across the sites. These would allow a fast and secure way to sign into the EPOS system and would allow Walnuts management to easily keep track of their staff.
Working with the team at Walnuts, Gardiff provided initial project management, network implementation, EPOS equipment installation and on-site staff training.
We delivered our EPOS equipment (EPOS software, countertop terminals, handheld tablets, kitchen printers, RFID cards and cash drawers) and networked these, connecting them to Wi-fi. Our engineers are qualified to both install the equipment and train staff, providing flexibility for last minute menu changes, system configurations, and addressing final questions from stakeholders.
Our in-house support staff enabled the cloud back office and arranged access for Walnut’s management team.
The Customer Benefits from the Gardiff Solution
Walnuts decision to use a Gardiff cafe EPOS system has proven to be a success, leading to optimised customer service and maximised revenue. Using integrated tablet ordering, this business has the benefit of being able to process orders straight from the table to the kitchen. It is an effective way to turn tables faster, reduce order errors and increase the average spend per guest.
The front of house staff find the system easy to use, and the EPOS technology has revolutionised the service Walnuts are able to offer to their customers. The management team are able to see valuable sales data across their sites, allowing them to respond to specific needs as they arise in the business as well as having the ability to tailor rewards and promotions.
Customer feedback and reviews have been extremely positive, especially for the staff customer service.
The Gardiff Factor
Real People, Real Quick, No Gimmicks
At Gardiff EPOS our mission is very simply to be available for all our customers, 365 days per year, go the extra mile to fulfil all the needs and ambitions of our customers and do everything possible to support your business with your Epos and Payment requirements.
A company that's always here for you
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