True Pub Co is a leading independent pub operator, renowned for its collection of high-quality pubs and bars across London and beyond. Each venue is uniquely designed, featuring cozy interiors, inviting beer gardens, and in some locations, boutique guesthouses.
With a strong commitment to traditional pub culture, True Pub Co offers a best-in-class hospitality experience, including great food, premium drinks, live sports, and entertainment. Whether it’s a lively city bar or a charming local pub, they ensure an outstanding experience for every customer.
The Challenge
Operating a growing portfolio of busy pubs and bars 365 days a year presents several operational challenges. True Pub Co needed a robust and reliable pub EPOS system that could:
- Enhance Bar & Table Service – Ensuring fast and efficient order processing during peak hours.
- Integrate Seamlessly with Payments – Offering frictionless transactions with modern card payment terminals.
- Manage Staff Across Multiple Pubs – Providing labour management tools to schedule staff efficiently and control wage costs.
- Deliver Real-Time Pub Performance Insights – Offering sales and stock management reports to drive profitability.
- Support Guesthouse Operations – Managing food and drink sales for overnight guests.
The Solution
Having worked with True Pub Co for over 20 years, we’ve continuously adapted our technology to meet their evolving needs. Our advanced pub EPOS system now forms the backbone of their entire operation, ensuring every bar and pub runs smoothly and efficiently.
Key Features & Benefits:
✅ Seamless Order & Payment Processing
Our pub and bar EPOS system is fully integrated with modern card payment terminals, enabling quick, secure, and effortless transactions. Whether customers are ordering at the bar, paying at the table, or settling a guesthouse bill, the system supports contactless, chip & PIN, and mobile payments.
✅ Faster Service & Increased Efficiency
With our bar EPOS system, bartenders can take orders swiftly, reduce wait times, and keep drinks flowing during busy periods. Integrated tab management allows customers to start a tab and close it easily, improving customer experience.
✅ Labour Management & Staff Scheduling
Our system allows True Pub Co to optimise staffing levels across all their pubs and bars, ensuring they have the right team in place during peak times. Managers can track hours, manage wages, and reduce unnecessary labor costs.
✅ Real-Time Reporting & Stock Management
From daily pub sales reports to real-time stock tracking, our pub EPOS system gives True Pub Co instant visibility over every venue’s performance. This helps managers make data-driven decisions, reduce waste, and boost profitability.
✅ Reliable 365-Day Performance
A busy bar or pub can’t afford downtime, which is why our EPOS system for pubs is built for reliability. Whether it’s a packed Friday night or a steady weekday afternoon, True Pub Co can depend on our technology to keep business running smoothly.
✅ Complete Hospitality Management
With both bar service and guesthouse operations, True Pub Co benefits from a comprehensive EPOS solution that handles everything from food and drink orders to room charges, creating a seamless experience for their customers.
The Result
By implementing our pub and bar EPOS system across their venues, True Pub Co has improved service speed, streamlined payments, and gained greater control over staffing and stock. The seamless integration of EPOS, payment processing, and labour management has empowered their team to focus on delivering outstanding pub experiences.
Looking Ahead
As True Pub Co continues expanding its authentic pubs and bars, we remain a trusted partner, providing cutting-edge pub EPOS technology to support their ongoing success. Our commitment to innovation ensures that their venues always have the best tools to thrive in the highly competitive pub and bar industry.
Interested in upgrading your pub or bar EPOS System?
Contact us today at hello@gardiff.com or 020 3846 5564 to see how Gardiff EPOS can support your business.
