The Chesterford Group

A family run business established in 2004, the Chesterford Group is the largest chain of Fish & Chip shops in the UK, with over 40 sites serving 3 million meals a year


Requirement

• An upgraded till system

• Simple system, easy to set up and use

• Access to ‘real’ time sales data & KPI’s

• Comprehensive sales and stock reporting

• A flexible, stable platform to facilitate integration with new technologies to provide better customer service

• Access to Cloud based data

 

 

Solution

• Modern, robust, ergonomic touch screen terminals

• Cloud Back Office reporting to provide access to real time data via any internet connected device

• An integrated online ordering function that works seamlessly with the EPOS system

• ‘Click & Collect’ ordering via a desktop branded site or mobile app

• Centrally managed system where pricing & product changes can be managed easily

• Comprehensive reporting suite

Result

• EPOS solution has increased productivity across the estate

• Centrally managed pricing eradicated a manual & costly update process

• Access to real time data has significantly reduced cash reconciliation admin

• Quality data now informs the ongoing sales strategy to grow the Business

• Integration with other software applications helped drive sales & increase average spend

• EPOS Hardware helps to project our modern, forward looking brand values