Mosimann's Henley Regatta

With the legendary chef-patron Anton Mosimann at its head, Mosimann’s is a long-established, family-run business and holder of the Royal Warrant by Appointment to HRH the Prince of Wales for Catering Services.  In 2009, the business expanded to cater for annual events such as Henley Royal Regatta.


Requirement

• Protect standards and reputation for excellence whilst developing the business profitability

• Simple system which is easy to use and adapt throughout the event 

• Access to ‘real’ time sales data & KPI’s enables comprehensive sales and stock reporting

• A flexible, stable platform to facilitate integration with new technologies to provide better customer service

• Fast, responsive installation team who can go provide impeccable staff training and go-live cover

• Ability to be used in external events - indoor and outdoor

Solution

• Extremely fast, reliable and responsive system to serve high guest volumes and ensure orders are served quickly and accurately

• Easy to use with minimal staff training required

• ​​Tablet ordering enables easier order taking for servers, speeds up service and increases average spend per head

• ​​Modern, ergonomic touch screen terminals helped to project modern, forward looking brand values

• Centrally managed back office system provided quick menu updates and real time reporting

• ​All data cabling, Wi-Fi and Epos system implementation completed within 24 hours by Gardiff engineers

Result

• The Gardiff solution provides sophisticated Epos software and reliable hardware platform

• Innovations such as development of a table based ordering system have enhanced Mosimann's offering

• The caterer acknowledges the exceptional service Gardiff delivers right across the relationship

 ​Rapid, intuitive and efficient POS tools mean that meals can be served within minutes, queues are kept down and client satisfaction is high

• Rich management information enables the business to analyse and learn from each event, resulting in better planning and budgeting