McDermott's Fish & Chips

Founded by Tony McDermott, and now run by his son Sean, McDermott’s is a family run fish & chip restaurant and takeaway based in Croydon and has been trading for over 30 years.


Requirement

• An upgraded modern till system

• Simple system, easy to set up and use

• Make the whole transaction process simpler and more manageable

• Comprehensive sales and stock reporting

• A flexible, stable platform to facilitate integration with new technologies to provide better customer service

• Marketing and promotional integration

 

 

Solution

• Modern, robust, ergonomic touch screen terminals

• Cloud Back Office reporting to provide access to real time data via any internet connected device

• Centrally managed system where pricing & product changes can be managed easily

• Comprehensive reporting suite

 

 

 

 

Result

• More information available regarding orders and waiting times so we are able to serve them more quickly, more efficiently

• Enhanced customer service

• Immediate access to information on products and sales

• Products can be changed and moved around to suit the way we do business

• Specially created kitchen video with a bump bar attached which displays the orders in sequence allowing the server to check their order before handing it to the customer